Insurance Policy

*All procedures are done by general dentists

Insurance Policy

Insurance Policy

We welcome you and your family to Smile 32 Dentistry. We look forward to providing you with top quality dental care at affordable prices. We will always do our best to help you to maximize your benefits. Although we file claims and direct bill your insurance on your behalf as a courtesy, your dental insurance policy is a contract between you, your employer and your insurance company. We are not a party to that contract.

Your treatment plan is individually tailored for you and is not based on your dental insurance benefits or lack of benefits. Not all services are covered benefits in all contracts. Some insurance companies arbitrarily select certain services they will not cover. It is your responsibility to thoroughly understand the coverage and exceptions to your particular policy. Coverage issues can only be addressed by your employer or group plan administrator. We cannot act as a mediator with the carrier or your employer.

Our staff is trained to help you with questions you may have relating to how your claim was filed, or regarding any additional information, your carrier may need to process your claim. Please, ask if you have any questions.

As a courtesy to all of our insured patients, we will file your dental insurance claim forms for you and request your insurance to pay us directly. You are then responsible at the time of treatment for payment to us of any applicable deductible’s and for your co-insurance portion not covered by your plan. Any payments made directly to you by your insurance company or unpaid balances should be forwarded immediately to our office so that your account may be credited accordingly. Your claim will be filed immediately, and benefits are expected are to be paid within 30days. The filing of an insurance claim does not relieve you of timely payment on your account. If the claim is not cleared by your carrier in 60 days, the unpaid portion will automatically become “self-pay” and a statement will be issued to you for the unpaid portion. You are responsible for any amounts your insurance company chooses not to pay for whatever reason.